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| A) TERMS & CONDITIONS |
Membership
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| 1. |
Applications are open to all aged 18 years and above.
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| 2. |
The Robinsons Card is not a credit card.
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| 3. |
The Robinsons Card has no expiry date.
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| 4. |
In the event that the card is terminated by either party all points and rebate will be considered null and void.
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Members must present their Robinsons Card before making purchases.
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The Robinsons Card is non-transferable and is for the exclusive use of the Robinsons cardmember.
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In the event the card is damaged, the registered member must present the damaged card at Robinsons The Gardens Mall, Mid Valley, Customer Service Counter Level 2 for a replacement.
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| 8. |
In the event the card is lost/stolen, the registered member must report the loss/theft of the card to Robinsons The Gardens Mall, Mid Valley, Customer Service Counter Level 2.
A replacement fee of RM10 will be imposed for each lost/stolen card.
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Rebate accumulated from lost, stolen or damaged card will be transferred to the replacement card.
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| 10. |
Robinson & Co (M) Sdn Bhd and/or its partners have the right to use the information given via the
application of the Robinsons Card for their marketing and card promotion activities.
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| 11. |
Robinson & Co (M) Sdn Bhd reserves the right to decline the issuance or withdraw the Robinsons card at any time or terminate the membership as and when necessary without prior notice.
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Robinson & Co (M) Sdn Bhd reserves the right to suspend or terminate the program at any time it deems necessary. In such a case, Robinson & Co (M) Sdn Bhd shall give advance notice to members in the manner Robinson & Co (M) Sdn Bhd deems appropriate.
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Robinson & Co (M) Sdn Bhd reserves the right to omit, add or amend the Robinsons Card Terms and Conditions without prior notice. Any new or amended terms and conditions will override the existing Robinsons Card Terms and Conditions. |
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Robinsons card application form
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 Click Here to download the Robinsons Card Application Form
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| B) REWARDS |
| 1. |
Rebate Collection and Redemption Program
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a)
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Every ringgit spent in Robinsons earns 5% rebate.
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| b) |
Present this card to earn 5% rebate on all qualifying nett purchases. Rebate earned are redeemable on a quarterly basis (Jan-Mar, Apr-Jun, Jul-Sept, Oct-Dec) through the issuance of Robinsons Gift Vouchers of equivalent value rounded down to the nearest RM5.
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| c) |
Eligible members will be notified. Robinson & Co (M) Sdn Bhd will not bare any responsibility for mail failure or late arrival of rebate letters due to postal delays.
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| d) |
Redemption of the Robinsons Gift Voucher is at Customer Service, Level 2, Robinsons, The Gardens Mall, Mid Valley City.
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| e) |
The following items are not included in the rebate calculation:
• Purchases by Robinsons Gift/Promotional Vouchers
• Purchases by Credit Vouchers
• Corporate Purchases
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| f) |
Robinsons cardmembers are required to produce their Robinsons Card, Identity Card or Passport and the original rebate letter in order to redeem the Robinsons Gift Voucher.
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| g) |
Robinson & Co (M) Sdn Bhd reserves the right to refuse voucher redemption for a valid reason or if it is suspected that the rebate were fraudulently accumulated by the Robinsons cardmember or wrongly recorded. |
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| 2. |
Earn Up to 10% rebate
With the Robinsons Card, you are entitled to earn up to 10% rebate for any spend above RM6,000 at Robinsons. All subsequent purchases beyond RM6,000 in the qualifying period (Jan - Jun, July - Dec) earns you 10% rebate through the issuance of Robinsons Gift Voucher, rounded down to the nearest RM5.
• 5% rebate are paid out every quarter
• 10% rebate calculation is earned for spend period, 1 Jan - 30 Jun, and 1 Jul - 31 Dec,
and is paid out at the end of Quarter 2 and Quarter 4 respectively
Examples:
Cardmember A spends RM5,000 in Quarter 1, and RM800 in Quarter 2.
Quarter 1 rebate earned = RM250
Quarter 2 rebate earned = RM40
Cardmember B spends RM7,000 in Quarter 3, and RM5,000 in Quarter 4.
Quarter 3 rebate earned = RM350
Quarter 4 rebate earned = RM250 + (RM7,000+RM5,000-RM6,000 x 5%)
= RM250 + RM300
= RM550
Total rebate earned for the qualifying period = RM900
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| 3. |
Exclusive Invitation to Cardmembers' Events
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| 4. |
Enjoy exclusive Cardmembers' deals and offers
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| 5. |
Free Basic Alteration
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| 6. |
Privileges at participating merchants
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